Privacy Policy

Last updated: July 2026

Information We Collect

When you request a quote or contact Gutter Haven, we collect information you provide directly, including your name, phone number, email address, property address, ZIP code, home details, uploaded photos, and any notes about the work you need. We may also collect basic technical information such as your IP address and browser user agent when you submit our forms.

How We Use Customer Information

We use the information you provide to prepare estimates, schedule appointments, communicate with you about your service, send appointment reminders and technician arrival updates, respond to questions, and improve our services. We do not sell or rent your personal information.

Cookies

Our website may use cookies and similar technologies to remember preferences, keep the site functioning properly, and measure how visitors use our pages. You can disable cookies in your browser settings, though some parts of the site may not work as expected.

Third-Party Services

We use trusted third-party service providers to help operate our business — for example, to send emails, deliver text messages, host our website, and store customer records securely. These providers only receive the information they need to perform their services on our behalf.

Data Security

We take reasonable steps to protect the information you share with us using industry-standard security practices. No system is completely secure, but we work hard to safeguard your data and limit access to authorized personnel only.

SMS Communications

Customers provide express consent to receive SMS messages by checking the SMS consent checkbox on the quote request form before submitting their request.

Customers may receive SMS messages regarding:

Estimates
Appointment scheduling
Appointment reminders
Technician arrival notifications
Customer service updates
Responses to customer inquiries

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for help.

Mobile opt-in information and SMS consent will never be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Contact Information

Questions about this Privacy Policy? Contact us:

See also our Terms & Conditions and SMS Terms & Conditions.